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Client Testimony
 

“Joe & Staff, We can't thank all of you enough.  You guys/gals made our dream a reality.  The renovations are finally complete.  As you all know, our recent foreclosure home purchase was a mess, a true chain of title nightmare. Our process was a long grueling battle but Joe & company put us at ease.  Even after some Realtors informed us of previous "title nightmares" with our new home Joe took the time to carefully review, analyze and assure us the property was insurable if we were patient and had all of our (I)s dotted and T(s) crossed.  Ace handled all of the behind the scenes mechanics wonderfully and we CLOSED ON TIME!!! We can't say enough about the staff at ACE. Prompt, professional, first class act every time my OCD self called. Thanks for answering all of our questions and explaining everything in plain English.  You all helped us pull off a next to impossible renovation loan and closed in our new driveway. That's service. Thanks a million Ace, We'd never trust our family's hopes and dreams with anyone else.”             

                                                           - Shane & Heather Hummel
                                                             Palmerton, PA 
 

“Closing on a loan can be stressful but with Angelo's friendly personality and light humor this was a good experience.”

                                                           - M. Agee
 

“Everything was good, I don't think ACE has to change anything!”

                                                           - S. Doan
 

“Quick and efficient!”

                                                          - D. Moerder
 

“Mr. Hess knew exactly what was most important for us at our closing and did not waste our time or his.  He thoroughly explained the information that was most relevant for us and was swift with the closing.  We were extremely pleased and I would recommend him to anyone. “

                                                          - J. McCarthy
 

“Joe was wonderful in explaining things on a normal person level. He explained things in a way that I could understand! I would always refer someone to them!!!”

                                                          - J. Gotthardt
 

“Angelo was very personable and explained all documents that we were signing.”

                                                          - L. Kline
 

“I've dealt with Joe Hess and Shane Hummel twice now and both closings where accurate, professional, and quick. I would recommend their services to friends.”

                                                           - T. Luckenbach
 

“My transaction almost did not take place due to an unforeseen circumstance but with the professionalism and constant drilling to get the answers. My transaction closed on the day it was to close. American Eagle Mtg & Ace National Abstract both continually stayed involved with the client and the real estate agent by following up with any issues.

Since the shifting market both the buyers/sellers and the Real Estate agents have to go through allot for all transactions, both American Eagle Mtg and Ace National Abstract made my client feel at ease which I felt was most important. After the transaction was completed my client has already stated that he has referrals for both companies.

So I personally THANK BOTH ACE NATIONAL ABSTRACT AND AMERICAN EAGLE MORTGAGE for all of their assistance. I will be using both of these companies for all of my Real Estate clients in the near future.”

                                                           - Darla Gallo
                                                             Keller Williams
 
"We requested for ACE to have the closing agent travel to our Collegeville, PA Real Estate office, and ACE was completely cooperative and willing to do so. Pete was very professional, pleasant, and made it clear that it was no problem to come to our office. As well, Colleen at your office in Whitehall was awesome to deal with....very pleasant and professional, and totally on top of everything with the transaction. Great experience! Thank you!

                                                           - L. Curran
                                   

"Stacey explained every piece of paper I had to sign. I thought she did a thorough job of explaining everything, she took her time and was very pleasant and polite"

                                                           - K. Pickens
 
"We are first time home buyers and we were extremely nervous about our closing. Angelo walked in the room, cracked a joke and immediately put us at ease. He reminded us that this was one of the best days of our lives... which for some reason we had forgotten. The entire home buying experience was wonderful for us. We were referred to wonderful people and really feel like we were completely taken care of. Thank you for helping to really make this one of the best days of our lives!"

                                                                         - A. Luhrs
 
"Job well done!"

                                                          - S. LaBarre
 
"Everything went well. There were no surprises at closing."

                                                          - R. Horvath
 
"Joe made the process pretty painless. Everything was explained to us in detail so that we, as first-time buyers, knew what was going on. We would not hesitate for a second to use this firm again. THANKS!!!!"

                                                           - A. January
 
"Very personable and a pleasure to do business with."

                                                           - R. Barry
 
"Everything was done in a "sit around the kitchen table" way, but done professionally. I have no complaints."
                                                           - S. Remaley
 
"Very professional and caring making sure I understood everything that was put to me. Goes the extra mile to answer all questions and take the time to fully explain what was in question. Would highly recommend to others. Very, Very pleased!

                                                          - L. DeAngelis
 
"Being a Realtor with the Selling side, I was very impressed with Ace. Unlike any Abstract company I have ever used. I feel they went beyond being helpful. Colleen was kind, helpful and on top of things every time I called. Everyone I spoke with made me feel that I was not taking up their time. Willing to work with times, most abstract company's have a strict 9 to 4 policy and no one ever works before or after that time. Ace was willing to work with us to accommodate our needs, impressive. They also fought for us with the bank, a very unreliable bank, to get us through settlement. I would definitely recommend Ace, some company's try to get to first base, other company's may get to second base, but, Ace, they Hit a homerun. They are on top of their game. Thanks for everything!

                                                           - D. Dries
 
"Buying this house was a very stressful process. Even on the day of closing, the time of closing was constantly changed. When we went in we expected it to be even more stressful. It was completely the opposite. Joe made the process so smooth. He along with his staff were very professional. It just made the whole experience worth while at the end. We are very grateful to Joe and his staff for what they did for us."

                                                            - A. Alves & R. Seiling
 
"Mr. Hess was professional, personable, and knowledgeable and made an otherwise confusing experience easier and very pleasant. This is our 2nd time in 9 months closing with him, and this time was even more enjoyable, as we were familiar with him."

                                                            - M & T Smith
 
"Very Professional, friendly staff, pleasure to do business with your company.
Your staff, especially Colleen handled the mortgage company under extremely difficult conditions. Thanks"

                                                            - J. Leo
 
"Very highly recommended !"

                                                            - D. Gower
 
"The closing went very well...we had no problems with it. Pete was very nice and friendly...the closing was actually relaxed and very quick."

                                                            - Ben. & Jes. Egner
 
"No improvements required. The service is superior. The people are nice and it's a pleasure doing business with them."

                                                            - K & C Koch
 
"My settlements and the communication before the settlement are always so good that I can see the difference between my buy and my sell settlements. I just hold my breath on the sell side because some of the title co and banks are so bad. Keep up the good work. All your office staff that I have contact with do a great job! I recommend ACE every chance I get, and will continue to do so. Your slogan is extremely accurate! NOTHING BEATS AN ACE!!!"

                                                            - Gary Gassman
                                                              Mary Enk Realty
 
"Thank you for working with us."

                                                             - T. McShane
 
"Nice office and everybody was friendly"
                   
                                                             - K. Cunningham
 
"Everything was good. No complaints at all"

                                                             - L. Shaak
 
"Even with the Lender's short delay, Joe kept us up to date on the progress....and everything ran smoothly, as usual!!"
                                                             - Heather
 
"On our day of closing. We all were hit with snow. ACE's office was working on a skeleton crew everything was fine and quick. We all had a nice time as well.
This is our 2nd closing with ACE. We are happy with the people inside and they are all very nice. We will be doing more with them in the future.."

                                                             - Carlo & Shari Pissani
 
"Joe is a very nice, honest and reliable person. Me and my husband really like him and would refer him to anyone. I hope to have him to do all of our future closings for us."
                                                             - T & J Messinger
 
"We were very happy with the closing and that everything went as planned. It was a very quick and easy process."
                                                             - M. Hahn
 
"No complaints. Everything went smoothly considering the last minute changes. And most definitely appreciated the assistance with the closing. Thanks so much for the positive experience."
                                                             - M. Engler
 
"Service was outstanding. Debbie traveled through the snow on a Saturday morning to be there and close the loan for us! Wouldn't have expected that from anyone. We had some questions, but she was able to answer them very quickly and efficiently! Very pleased overall!"
                                                             - B. Mohr
 
"Colleen and Ian were very friendly and easy to work with. I will definitely call for future clients, especially when our title company can't accommodate. Thanks!"

                                                             - Pat Spitzer
                                                               Weichert Realtors
 
"Joe from ACE National made everything very easy to understand. He took the time to go over anything we were unsure about. It was a very quick closing but in no way were we rushed out the door. Thank you very much for being a part of buying our new home."

                                                             - D. Richardson
 
"I told Joe that I liked the neat little feature he gave the clients, the DVD with all the pages of the closing documents on it for them to look up if ever they need anything. Joe handled the transaction professionally and tried to implement a little humor which I enjoyed. Would I use ACE in the future? .........SURE......"

                                                             - Marge Pederson
                                                               Keller Williams
 
"Title commitment was provided in a timely manner--and corrections (new lender) handled quickly. Funds were received without an issue."

                                                             - R. Goral
 
"Joe, during the closings that I've had with him thus far, has performed at top level. He is professional, clearly explains the documents and has a very trusting way of calming the clients down. He puts them at ease, which makes for an enjoyable transaction!

The staff at ACE is exceptional! The processing is always handled well and it is portrayed to be running 'smoothly'....which I know is hardly ever the case in this business. However, they handle all aspects of getting the job done....and on time!!"

                                                              Thank you all,

                                                            - Heather Fehr
                                                              Keller Williams
 
"All of the staff at Ace National Abstract was helpful, patient and professional."

                                                            - C. Stribula
 
"This was my first opportunity to work with ACE and needless to say I was impressed. The efficiency of the office (all staff), the professionalism, mannerism, etc made us all feel comfortable. They made a stressful time in my buyers life very relaxing while being thorough. I look forward to working with them more in the future."

                                                            - D. Roberts
 
"Entire experience was very satisfactory."

                                                            - B. Levine
 
"I came to ACE through my mortgage company but Joseph, Stacey and Ian soon became my life line through a very long difficult process to purchase my grandmothers home. It seemed like everything that could go wrong did but the team at ACE were ALWAYS there to help me find the answers that I needed to proceed. Many times it was above and beyond what would be expected from normal service. It's nice to know that company's like yours still exist. Once again I can't thank you enough."

                                                            - B. Slish
 
"In a difficult situation everyone acted calmly, efficiently and got the job done in a very professional manner."

                                                            - L. Hieter
 
"Joe was excellent. He exlained everything thoroughly and precisely. He was patient and a pleasure to work with. He was very trustworthy and knew his business. I wouldn't close with anyone else!!!!!"

                                                             - V. Robinson
 
"Mr. Hess was concise in the explanations of all paperwork and created a relaxed atmosphere. The title processor kept me informed of the progress of the information that was being collected for processing. It was a very pleasant experience and I will certainly refer this office to friends and family."

                                                             - G. Brogan
 
"Everything was explained to us in a clear and concise manner. Joe was very friendly, extremely knowledgeable and went above and beyond simply explaining the closing documents. I greatly appreciate the CD-ROM, which is much more practical and organized instead of all that wasted paper. Thanks for all your help and making this re-fi come off so smoothly!"

                                                             - S. Haldaman-Carrion

 
"This is our second time that we have had Scott and Deb, if in the future we are going to refinance we will start with Scott and request Deb as our Closer."

                                                            - D. & B. Bennett
 
"Pete was an absolute pleasure to work with. He was thorough, friendly, and knowledgeable. He made the entire experience perfect as a first time home buyer"

                                                            - K. Mittl
 
"The whole process was simple, easy and smooth. The office staff at ace national was very professional"

                                                            - K. & D. Bell
 
"They were very efficient, on time, and answered all questions.  This is the second time I have worked with your company and the service is impeccable. "

                                                            - J. Bortz
 
"EXCELLENT!!!"

                                                            - L. & S. Scheland
 
"ACE was very professional and thoroughly explained everything to us. Shortly after this closing, we closed on a home equity line of credit & the bank sent someone else to close that transaction. In comparison to the inept service we received with the line of credit, ACE was a gem!"

                                                            - T. Werry
 
"All was fine. Pete was very prompt, very knowledgeable and answered any questions I had."

                                                            - M. McCourt
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   

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